Privacy Help Center

You have a range of controls to manage your privacy across Google’s services. To find answers to many common questions about privacy and your data in Google’s products and services, select an option below or visit our Privacy Policy.

Get help with a Google product

Visit our help center and support forums.

Google Account recovery & suspected compromised accounts

Recover or get back in to your Google Account

If you're having problems with a personal account:

  1. Learn how to recover your Google Account or Gmail.
  2. Follow these steps to recover your account.
  3. If you still can't recover your account, find the Product Forum for the product you're using and create a post with your question.

If you're using a Google product with a work or school account, find help for Google Workspace.

Suspect that your account has been compromised
Suspicious activity in your account
If you find suspicious activity on your account, follow the steps to secure your account. Use Security Checkup to check your account security settings.

If you think a crime has been committed

If you think a crime has been committed, you may wish to contact law enforcement.

If you're getting someone else's email

Find out why you're getting someone else's email

Report content or information you would like removed from a Google product or service

Report content or information
Requesting content removals from Google products for legal reasons

Learn how to remove potentially illegal or unauthorized content on Google.

Google provides specific streamlined processes to remove content that can contain users' personal information from Google services. 

This page will help you get to the right place to report content that you would like removed from Google's services under applicable laws.

If your request relates to Youtube, learn more about YouTube’s Privacy Guidelines.

Your account controls

Download your data from Google products & services

Learn about downloading your data, or visit the Takeout Tool to download your data from Google products and services.

You can also use our tools to access and review your data or delete your data.